softskiil b.inggris. zainal abidin 4kb03

Previous Letter : Order Letter of Hotel Room 2

PT.SENGSARA JAYA

Jl.KUBURAN KOSONG

jakarta15221

Tel:  021-5522981

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No: 127/SP-PTLP/V/2010                                                      jakarta, 20st January 2010

The Manajer
Hotel Parahyangan
Jl. Asia Afrika No. 76
Bandung 18926

Dear Sir,

I should like to reserve a single room with bath for our director, Mr. Fajar Mintarno, for the nights of 27th and 28th January next week.

He would like a room on the second floor with telephone, fax machine and television set. He hopes to arrive at 5.30 p.m. Please prepare a dinner for him.

I look forward to hearing from you. Thank you.
Yours faithfully,

(zainal abidin)
Marketing Manager

tugas softskill b.inggris bisnis. zainal abidin 4kb03

14, November 2010

Number: 093887
Subject :submission

to,
Designation. Zainal Abidin
PT sengsara jaya
Jln. Perum bukit indah

With due respect,

     Together with this letter, we let you know that the shipment order our dolls have arrived on time. However, after we check, there is damage to the doll that you send.

     Such damage can we explain as follows:
1. seams apart
2. material is too thin

As evidence, the doll we send it back to you for review and your concern.

We hope we did not order the goods were damaged like this again in the future because this is hurting our company's commercial rate. If you repeat this mistake a second time, we were very sorry to have to decide a cooperative relationship that has existed so far.

We await a reply from you. Thank you.